I feel they are overpriced. I only needed an evaluation of an engine light plus a recommendation for whatever they found during an automatic inspection check. No actual vehicle work done, but cost 140.00. Their quotes were all very high for various things. Not for the budget minded.
Thank you so much for sharing your experience. We are very sorry that what ails your car exceeds its worth. We pride ourselves on doing a thorough job when we check out a car just so you know exactly what you are dealing with. We hate to see a customer spend a substantial amount of money to fix a check engine light just to find out later that there are more problems to address to keep the car running properly and safely. We want to help you make a good decision. We do more than pull a code for a check engine light because the code doesn’t give you a diagnosis. It only gives you an area in need of attention, not what the exact problem is. When you go to a facility like ours where we have highly trained and certified technicians with numerous diagnostic tools, we are able to take an in depth look into the systems that operate your vehicle allowing a thorough diagnosis. I hope this helps in clarifying the value of our diagnostic fee and processes. We use high quality OEM parts for our repairs. Thank you again for taking the time to share your experience.
- InTown Auto Care