I like to be able to drop off my car early and know I will be getting it back later that day. Even though my service needs were simple, I appreciated that the car was inspected for more that 2 dozen separate elements ranging from tires, to battery, to belts and brakes....and for no extra charge. I also appreciated the car ride back home rather than having to wait at the shop for the service to be completed. I never felt that I was being pushed to purchase services or parts I didn't ask for.