5

Great and professional service. Everybody makes you feel welcome.

2

I drove over an hour to get my rear brakes done here (which the shop was aware of when I made my appointment) and was quoted $700-1200 max (was told that for my model car it “should” be on the lower end because I have a smallest model).Ive had my brakes done with this model car before when I lived in another state so I know what a non-dealership price should be around (this is my 2nd purchase of the same model). I thought it was odd that they couldn’t give me an exact price because they had the make, model, and vin number for my vehicle, which had all original parts…. I now know why they do this. It’s to get you to the shop (wait over 2 hours just for an estimate) and then you are given the “real amount”. At that point , where are you going to go?? Not only was I charged the max amount above (which btw was only $175 cheaper than going to the dealer which I wish I had done at this point) but I was also at the shop from 9am - 5pm because my car wasn’t done until they were basically closed. I’m BEYOND upset and felt like I was taken advantage of because I am a young female and I have a luxury vehicle. I would 100% NOT recommend going to this place if you have a luxury European car unless you want to pay dealership prices without all the perks of actually going to the dealership. PS - I should have heeded the red flag of the woman complaining about the amount they are charging for things when I got to the shop.

5

Very honest! They charged me less than the estimate I was given because they said they finished the work in less time than expected. That has NEVER happened to me before. Also they made it easy by supplying a loaner car for the day

5

5

Excellent

5

Excellent customer service!

5

5

My wife and I recently purchased a used vehicle and wanted to have a reputable, local service provider give it the once over. InTown Auto Care promptly gave us an appointment, reviewed all of the systems and gave us a good analysis of the car's condition. The staff was courteous and professional and the prices were fair in today's market. We will continue to use InTown in the future and have no problem recommending them to others who need good, honest service. Thanks InTown!!!

5

Very happy

4

It took a while because of a back ordered part but it all worked out fine.

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