5

I had such a positive experience at 'In Town Auto" I'll never go anywhere else. They were friendly, courteous, and professional. They explained what was causing multiple oil leeks in my car (in words I could understand). I was very happy with the work they did. A few days later I had trouble getting the car in gear. They determined there was a problem with the transmission. They said that since they couldn't be sure if it was the result of something they did, they would take responsibility for it. My car is 14 years old; I believe my transmission"s time was up, but they insisted on taking care of it. I am impressed with their level of integrity.

Thank you SO much for taking the time to leave us a review. It was such a pleasure meeting you and your sister! It is always our goal to be transparent and honest with our customers, and make sure that you understand what we are doing to service your vehicle. We are so happy that we were able to help you and get your Volkswagen back on the road for you in a timely manner. We look forward to seeing you in for your next service. Have a great holiday!

- InTown Auto Care
5

Complete ABS system repair & program. Honest with time expected, & time finished. Checked brake system thoroughly to determine problem. Brakes actually work now. Easy to work with. Will be a return customer.

5

I called this place after a bad experience at Romano's Service Station around the corner. I only needed my vehicle inspected but I have to say that Briana was extremely polite and everyone I interacted with while there was as well. They had a woman who needed to be transported home and she wasn't even waiting more than 5-10 minutes. Briana came out to the waiting room to apologize and let her know that the driver wouldn't be there for another 15 minutes so her father (who I'm assuming is the owner) was going to drive her home. Not even 2 minutes later, he came into the waiting area and immediately said hello to the three of us who were waiting in a very uplifting tone. The point is, the customer service here was impeccable and that is VERY HARD to find in today's world. I'm kind of old school and have seen the level of customer service drop in our world over the past two decades. I have a backyard mechanic who takes good care of my vehicles but doesn't have a lift and few jobs that he cannot do. Well In Town Auto Care has just gained a customer in me if I ever need something taken care of that my guy cannot do. Thank you Briana for the wonderful experience and great job In Town!!!

5

Easy and fast appointment. Fair price and fabulous service.

5

Confirmed that the vehicle has a broken timing chain guide. Also found metallic particles floating in the oil. Shop personnel was very pleasant to deal with and very understanding of my needs.

5

Very, very satisfied with In Town. They communicate often with you about your car and what needs to be done. Very honest and up front with you.

5

I used InTown Auto Care for the first time this week to service our 2018 BMW X1. I could not be more satisfied with the excellent work they did. InTown was very thorough in their inspection of the car and very fair in the cost of the repair. I will definitely use InTown again.

Thank you for leaving us a wonderful review, Mr. Ham! It was a pleasure to meet you and service your gorgeous BMW! We welcome you to the InTown Family and we look forward to seeing you again for your next service.

- InTown Auto Care
5

The service is always great. Breanna was tremendous helping me to repair my car before I had to travel. Grateful for their careful and timely attention-always!

Thank you for the 5-stars! We understand how important your time is, and we want to do everything we can to get you back on the road as quickly, and safely, as possible! We look forward to seeing you again for your next service.

- InTown Auto Care
5

Excellent service at reasonable prices.

Thank you for the 5-stars! We are always here to provide the excellent service that both you and your vehicle deserves. Thank you for allowing us to service your gorgeous Mercedes, and we look forward to seeing you again for your next service.

- InTown Auto Care
5

Easy to deal with.

Thank you for the 5-Stars, Ms. Fausak! We know you and your vehicle deserves nothing less than 5 star service, and that is what you get each and every time you bring your vehicle in.

- InTown Auto Care
InTown Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call InTown Auto Care (856) 234-1868 if you have any issues in accessing any area of our website.