Moorestown Auto Repair

Let me sum this up. Upon arrival, everyone seemed great, friendly and helpful. They were able to diagnose and fix my car in a good time frame. However, one issue was one of my door latches was locked, rendering it unable to be closed. It just needed to be unlocked, yet they tried to tell me it was “broken” and $650 to fix. I knew it wasn’t broken, so I declined that service. All the sudden their demeanor changed. When it was time to pick up my vehicle, the woman at the desk sounded condescending, and that they “were able to close my car door but do not open it otherwise you won’t be able to close it again due to the latch being broken.” Well, I left, decided to take my chances and open the door. Annnndd….its fine. It was never broken. It’s a fully functioning door. Did they think I would NEVER touch that door again? Why would I ever come back to this place, why should I trust them after such a blatant attempt to charge me for nothing? I would have been a lifelong customer had that not happened, had they been honest. I don’t like to leave negative reviews and truly wanted to see the best, but I felt they were trying to take advantage of me.

Great communication with Adam. Work done promptly. Will keep on going to InTown Auto.

From Sports cars to minivans they do.a fantastic job !!

Great shop with local people who care about your car! Hard nowadays to find a true Indy shop that treat you right, but this is that place. Highly recommend for your vehicle’s service and repair needs.

I came into the shop today and had my car serviced. They were very knowledgeable and professional. Just a great service all around I will definitely be returning for all my car needs from now on. Five stars all the way.

I could not expect more

Work don’t on time and well. Friendly and efficient. Thanks

This was my first visit to In Town. The people there were great. They quickly and correctly knew what was wrong with my car, I will absolutely use them again .

We asked InTown Auto Care to conduct a pre-purchase inspection of a car we were thinking of buying. We called three shops before going with InTown, and although InTown charged the most for their inspection, we trusted them because it was clear that pre-purchase inspections were "a thing" for them. Unlike the other shops, which basically said "we'll just tell you orally what's wrong with the car," InTown described an established process and a detailed checklist of what they look for. And sure enough, at the conclusion of the two-hour inspection, they provided us with an extremely detailed report that covered dozens of aspects of the vehicle. It was very thorough, with photographs, and they gave it to us in print and electronic form. They then walked us through the report—my husband and I know very little about cars—and explained the issues in a way we could understand. They gave us a very honest assessment of what would be involved in purchasing this car (which they described as "a project"); they were quite candid, and they did not sugarcoat what we'd have to do if we bought the car. In the end, we decided to not go through with the purchase, since we don't know much about cars and aren't into "projects." I was very impressed with InTown Auto Care. We don't live in the Moorestown area, but if we did, I would come to them for all my car-care needs.